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Keep up with the latest marketing news, updates, tips and tricks

January 1, 2026

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AI

Beyond 'Hey Siri': Embrace AI-Powered Conversational Search3 Alternative AI Platforms (That Aren’t ChatGPT) To Grow Your Local Business

Most local businesses hear “AI” and instantly think of ChatGPT. And while it’s powerful, stopping there is like buying a Swiss Army knife and only using the scissors. Behind the spotlight, there are other AI platforms — each designed with ...

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December 31, 2025

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Marketing

7 Under-the-Radar Digital Marketing Tools You’ve Probably Never Heard Of

Every business owner knows about Canva, Mailchimp, or Hootsuite. They’re great, but they’re also crowded — everyone uses them, and they only take you so far. What actually moves the needle is finding tools that give you an edge before ...

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December 29, 2025

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Marketing

The No-BS Guide To Local Ads (Google + Meta)

Where small budgets actually work — and where they quietly die. Most local business owners aren’t confused about local ads — they’re frustrated by it. They’ve tried boosting posts, running “awareness” campaigns, sponsoring local events, mailing postcards, maybe even dabbling ...

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December 28, 2025

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Marketing Trends

Forget The Hype: The Real 2026 Marketing Trends That’ll Matter For Local Businesses

What actually deserves your attention — and what’s just marketing noise. Every year brings a fresh wave of “must-follow” marketing trends — new platforms, new buzzwords, and new promises of overnight growth. For local businesses, most of that noise creates ...

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December 27, 2025

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Social Media Marketing

The Social Media Strategy That Works… Even If You Hate Posting

Three content types that consistently work for local businesses — no trends, no gimmicks, no performative “influencer” behaviour required. For many local business owners, social media strategy sits in an uncomfortable space somewhere between obligation and annoyance. Most didn’t start ...

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October 30, 2025

0

Marketing

The Review Whisperer: How To Get More 5-Star Reviews Without Begging Or Bribing

You already know reviews are critical. What you might not know is that asking for them the way most businesses do is actually hurting your results. Begging? Awkward (and makes you look desperate). Bribing? Risky (and against most platform policies). ...

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October 29, 2025

0

Marketing

Your Next Hire Might Be An AI Agent: How Local Businesses Are Automating Customer Service In 2025

There’s a new employee quietly taking over phone lines, websites, and even front desk duties across local businesses — but it doesn’t ask for vacation days, overtime, or even coffee. It’s not a person.It’s not outsourced.It’s an AI agent. Local ...

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October 28, 2025

0

Marketing

How To Dominate Google’s Most Profitable Real Estate — Local Services Ads (At Half The Cost Of Google Ads)

If you’ve been spending money on SEO or pay-per-click and still struggling to stay ahead of your competitors, this might explain why. There’s a new top dog in Google’s search results—and it’s not the organic listings. It’s not the local ...

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October 27, 2025

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Marketing

Marketing Moves That Look Small—But Deliver Big (Copy These Examples)

Let’s be honest—most local business owners are drowning in marketing advice that sounds impressive but delivers next to nothing in actual results. You’ve probably sat through those coffee meetings where some “guru” talks about brand positioning, customer journey mapping, and ...

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September 30, 2025

0

Social Media Marketing

TikTok Shops + Local Business: Why You’re Leaving Money On The Table

Everyone Thinks TikTok Is About Going Viral. They’re Wrong. The real opportunity is happening quietly behind the scenes, where TikTok Shops is helping small, local businesses outsell bigger, better-funded competitors — all by blending content and commerce in a way ...

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September 30, 2025

0

Marketing

The Era Of “Hey Siri” Is Over: Make Room For AI-Powered Conversational Search

Not long ago, optimizing for voice search meant tweaking your content for “near me” phrases and short, simple queries like “best pizza near me.” But that era is fading fast. Voice search hasn’t disappeared — it’s evolving. And what’s taking ...

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September 29, 2025

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Website

9 New Local Website Tweaks Driving Sales Right Now

Most local business websites look fine on the surface. But here’s the thing: the sites that are actually converting browsers into paying customers? They’re quietly doing a few things differently. These aren’t recycled “add more keywords” tips or the same ...

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Marketing Guides For Small Business Podcast

Marketing Guides Podcast

  • The One Marketing Strategy You Need in 2026
  • How to Escape From Random Acts of Marketing in 2026
  • Local Search Ranking Factors for 2026
  • Special Guest Emma Rainville - Marketing Magic Meets Operational Mastery: Turning Leads into Loyal Clients
  • Is your website sabotaging your marketing success?

testimonials

Within 2-3 months our online presence, reach, and leads easily increased by 4-5X.


Steve Dickie, smiling professional from Electrical Elite Inc., representing client success in online marketing strategies and lead generation.

Steve Dickie

Electrical Elite Inc.

We've experienced more leads, more revenue, and more new patients consistently month in and month out since working with Outsourced Marketing Inc.

Dr. Jesse Chai, Bradford Family Dentistry, smiling in a white coat, promoting accessible marketing strategies for dental practices.

Dr. Jesse Chai

Bradford Family Dentistry

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Why Testimonial Marketing is Essential for Local Business Success

Testimonial marketing is a powerful tool for local businesses to showcase the positive experiences of their customers. By sharing real stories and testimonials from satisfied customers, businesses can build trust and credibility with potential clients. Testimonials provide social proof and help establish the reputation of a business in the local community.

Furthermore, testimonial marketing can help differentiate a business from its competitors. By highlighting the unique selling points and qualities that customers appreciate, businesses can attract new customers who resonate with those values. In today’s competitive market, standing out and building a strong reputation is essential for local business success, and testimonial marketing can play a crucial role in achieving that.

The Impact of AI on Customer Experience

Artificial intelligence (AI) is revolutionizing the way businesses interact with customers and enhance their overall experience. By leveraging AI technologies, businesses can personalize customer interactions, analyze data to understand customer preferences, and provide timely and relevant support. AI can also streamline processes, such as customer service inquiries and product recommendations, to improve overall efficiency and customer satisfaction.

Additionally, AI can help businesses predict customer behavior and trends, enabling them to proactively address customer needs and anticipate future demands. By integrating AI into their customer experience strategies, businesses can stay ahead of the curve and deliver exceptional service that keeps customers coming back for more. Embracing AI is not just a trend but a necessity for businesses looking to elevate their customer experience in the digital age.