I don’t need to tell you how important online ratings and reviews are to the success of your business online. Multiple research studies have shown that online consumers trust online reviews as much as personal recommendations. In addition to how much trust consumers place in online ratings and reviews, the fact that Google and Facebook have jumped on the bandwagon should indicate that this platform will only continue to grow.
Many local businesses choose to bury their head in the sand when it comes to online ratings and reviews. They are worried about what people are saying about their business online and, instead of proactively addressing any negative reviews, they pretend they don’t exist — which is not an ideal strategy. What these businesses don’t know, is that by simply responding to a negative review, they actually have a 33% chance of turning it into a positive one.
It just makes sense to take a proactive approach and invite your current and past customers to give you an online review, and our platform provides a systematic approach to doing this.
of consumers trust online reviews as much as personal recommendations.
of potential customers won’t consider businesses with low ratings, and only 13% of consumers will consider using a business that has a 1 or 2-star rating.
of consumers read online reviews for local businesses, and 73% form an opinion about a local business by reading 1-6 reviews.
of consumers believe that reviews older than 3 months are no longer relevant.
Reviews create immediate trust with buyers
Proactively request and generate online reviews
Drive more and better word of mouth marketing
Automatically streams your 5 star reviews to Facebook
Convert happy customers into reviewers on Google, Facebook and the sites that matter
Recover unhappy customers early to prevent negative reviews
Monitor customer reviews everywhere
Turn positive reviews into automated SEO-friendly Web and social media content
We're so confident that you will experience such incredible value from our ratings and reviews service that if you subscribe and aren't completely satisfied within the first 30 days, we will refund your full payment - no questions asked.
Actually, we'll ask you what wasn't up to snuff so we can improve on the system for the next client 🙂